|
Building the interactive, knowledgeable and consumer-centric store of the future today
Today’s best performing retailers strive to offer consumers an interactive environment, to provide information and knowledge in a useful format, to allow consumers to shop how they prefer and to provide a superior shopping experience to captivate consumers. With the addition of Dakis’ product information and sales kiosk, offer your customers the sales service and exceptional shopping experience that they expect from leading specialty retailers.
“While the Retail industry is in the early stages of Advanced Selling Technology investments, early adopters will transform the store shopping experience and establish significant brand value as retail innovators and leaders”.
The 21st Century Store Tech Trends Survey: Targeted Investments to Enhance Consumer Interactions by Robert Garf and Fenella Scott (AMR Research).
Challenge
The market is incredibly competitive, consumers are more demanding, qualified staff is scarce and their turnover frequent. Since competing on price alone is no longer an option, retailers strive to differentiate themselves by providing a better shopping experience and by catering to the needs of ever demanding and savvy consumer. The Dakis product information and sales kiosk is an important piece of the puzzle to better meet consumers’ expectations and to outpace the competition.
Features
-
Complete product spec sheet
-
Useful accessory suggestions: Smart Cross-Selling ™
-
Well adapted product recommendation
-
Tools to make it easy to select the right product: comparison shopping and parametric search
-
Email and print useful information
-
Complete reporting tools
-
And much more…
For consumers:
Self-service purchasing assistance kiosk: Product selection has never been easier
Browse through the built-in catalogue function to access detailed product information and sort through all available products. Create a short list with the integrated parametric search and use this powerful tool to compare products and decipher technical specifications by way of comprehensive explanations and definitions. Still undecided? Use the recommendation engine to find the most appropriate product in relation to your expressed needs and receive suggestions of useful and compatible accessories and related items. Know that quality assistance is available with Dakis’ product information and sales kiosk.
The kiosk will be used by consumers in these situations:
-
Consumers that prefer to shop by themselves (usually the most profitable consumers: techno savvy, educated and higher revenues).
-
Consumers that don’t want to deal with teenagers or unqualified staff.
-
Consumers with poor eyesight that can’t read the information on boxes or signage.
-
When your staff is busy or there is no staff, consumers can make part or all of their information and purchasing decision process on the kiosk. This will also shorten your staff’s sales time per consumer.
-
To rapidly find the information they need.
-
Instead of leaving the store undecided, consumers can find the information and arguments required to build confidence and return to your staff with the right questions.
For employees:
The Dakis product information and sales kiosk is a very useful tool for your employees. They can use the kiosk for:
A Return on Investment (ROI) that keeps on giving!
Provide more and enhanced sales service for about 10 times less then the cost of an employee. Empower your customers and your employees by having the right information and the right tools at the right time.
Additional information
eCommerce WebStore
Website, hosting and emails
Product information services
Request information
Contact us and get started today!
| 
